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Tuesday, March 12, 2019

Openings for Customer Care Associate Lower Parel






Location: Lower Parel, Mumbai
Experience: 0 - 3 years
CTC: 3 - 4 lac pa

Job Responsibilities:
  • Provide accurate and timely responses to our customers via email and/or Social Media platforms
  • Respond to customer inquiries by properly understanding the inquiry and providing a suitable response in keeping with the company’s policies
  • Communicate with internal & external departments to resolve customer queries
  • Escalate potential issues to line managers & stakeholders
  • Maintain knowledge of team processes and procedures
Required Skills:
  • High standard of English writing
  • Strong analytical skills
  • Customer centric approach
  • Problem analysis and solving
  • Ability to show initiative and be proactive
  • Strong planning and organisational skills
Preferred Skills
  • Product knowledge would been beneficial but not essential
    ***Freshers are also welcome***




Apply: Interested candidates can directly walk-in for interviews between Monday to Friday (11:30am to 7:30pm) at the address mentioned below.

CeX WeBuy Entertainment Pvt. Ltd.
B-1, Ground Floor, Todi Estate
Sunmill Compound
Lower Parel
Mumbai
Or kindly email your updated resume to in.careers@webuy.com

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